Privacy Policy

Toronto Managed IT Service respects your privacy and is committed to protecting any personal information you share with us. This policy explains what we collect, how we use it, and the choices you have.

Information We Collect

We collect information you provide directly — including your name, email address, phone number, company name, and any details you include in a contact form, chatbot conversation, or assessment request. We also collect standard web analytics data such as pages visited, time on site, and referring URLs.

How We Use Your Information

We use your information to respond to your inquiries, deliver the services you request, send relevant updates if you have opted in, and improve our website. We do not sell or rent your personal information to third parties.

Data Storage and Security

Your information is stored on secure servers with industry-standard encryption in transit and at rest. Access is limited to staff who need it to serve you. We retain personal information only for as long as needed to fulfil the purposes outlined here or as required by Canadian law.

Cookies and Analytics

We use cookies and analytics tools to understand how visitors use our site and to improve the experience. You can disable cookies in your browser settings without losing access to most of the site's functionality.

Your Rights Under PIPEDA

Under Canada's Personal Information Protection and Electronic Documents Act (PIPEDA), you have the right to access the personal information we hold about you, request corrections, and withdraw consent. To exercise these rights, contact us using the details below.

Third-Party Services

Our website uses third-party services including web analytics, email delivery, chat, and form processing. These providers handle information under their own privacy policies and only receive the data needed to deliver their service.

Changes to This Policy

We may update this policy from time to time. The most current version will always be posted on this page, and the effective date will reflect when it was last revised.

Contact Us

If you have questions about this policy or your personal information, call (416) 623-9677, email [email protected], or use our contact form.